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Why Your About Us Page Matters More Than Ever

Most businesses treat their About Us page like a formality — a quick intro, a bit of history, maybe a picture. But today, it’s one of the most influential pages on your entire website.

Customers don’t just want to know what you sell. They want to know what you stand for.

Studies show that over 80% of consumers prefer buying from brands whose values align with their own. And almost 70% say a company’s story or purpose influences whether they trust the brand at all.

Your About Us page is where that trust begins.


People buy into your purpose before your product

When someone visits your site, they’re quietly asking:

  • Why do you exist?

  • What do you believe in?

  • What problem are you trying to solve?

  • Who are the people behind this?

  • Can I trust you?

An honest About Us page helps answer these questions in a human, memorable way. It shows your values clearly — not in slogan form, but in story form.

And when someone resonates with your story, they feel confident choosing you.


Your story becomes part of your identity

Every choice you make as a business becomes part of your story:

  • the way you treat people

  • the way you communicate

  • the integrity behind your decisions

  • the consistency in how you show up

A strong About Us page brings those choices to life.

It doesn’t have to be dramatic or emotional. It just needs to be true.

Because people remember how your story made them feel — not the perfect wording, not the clever phrases, but the sense of intention behind it.


How to strengthen your About Us page (simple & practical)

Here are small, honest improvements any business can make:

  • Start with why you exist, not when you were founded

  • Share a real origin story — not a corporate version

  • Explain your mission in clear human language

  • Highlight the values guiding your decisions

  • Introduce the team or founder story

  • Show how you aim to leave things better than you found them

  • Avoid exaggeration — clarity beats claims

  • Update it as your story evolves

The most compelling About Us pages aren’t flashy — they are grounded, intentional and real.


Final Thought

Your About Us page isn’t just a piece of website content. It’s the doorway into your identity.

It helps people decide whether you are a business they can believe in, trust, and want to support. And in a world where connection drives choice, that makes it one of the most powerful tools you have.

If you want guidance on shaping your story or building a more purpose-led brand identity, you can explore our Good Business Hub here:

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